Forbiz is a Malaysia-based online business directory that provides information, listings, and promotional visibility for businesses operating in Malaysia. These Terms of Use govern your access to and use of the Forbiz website located at https://backup.forbiz.my (the “Website”).
These “Terms of Use” constitute a legally binding agreement between Forbiz (“we”, “us”, or “our”) and the user of this website (“you” or “your”). By accessing, browsing, or using the Forbiz website in any manner, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement. If you do not agree to these Terms of Use, you must not use this website.
Please read this Agreement carefully before using the website. If you have any questions, you should contact us prior to using the platform.
1. General Use of the Website
You may use the Forbiz website solely for lawful purposes and strictly in accordance with this Agreement, all applicable laws, regulations, and relevant industry standards. We take the accuracy, integrity, and operation of our business directory and database seriously. If you identify any content that is inaccurate, misleading, unlawful, infringing, or otherwise in breach of this Agreement, you agree to notify us promptly via our Contact Us page. We are under no obligation to act on such notifications but may do so at our sole discretion.
The Forbiz website contains content submitted by business owners, users, third parties, and information obtained from public sources, as well as links to external websites. All such content is provided on an “as is” basis. Forbiz does not verify, endorse, warrant, or guarantee the accuracy, legality, completeness, or reliability of any content, listing, or external link.
Automated access by or on behalf of recognised internet search engines is permitted. Except as expressly allowed, you must not, directly or indirectly:
- Access the website other than through its intended public interface
- Use bots, crawlers, scripts, scraping tools, or data-mining technologies without prior written consent
- Copy, extract, aggregate, index, or reuse any part of the database for commercial or competitive purposes
- Infringe any intellectual property, proprietary, or contractual rights
- Impersonate any individual or entity or misrepresent affiliation or authority
- Use the website for spam, unsolicited communications, deceptive practices, surveys, contests, pyramid schemes, or similar activities
- Upload, transmit, or distribute malware, malicious code, or harmful content
- Violate any applicable law, regulation, standard, or advertising restriction
You acknowledge and agree that Forbiz retains absolute and unrestricted editorial control over the website and its database. Forbiz may, at its sole discretion and without prior notice:
- Reject, remove, edit, suspend, or permanently delete any content or business listing
- Reposition, prioritise, demote, or limit the visibility of any listing
- Suspend, restrict, or terminate your access to the website or any part of its services
- Take any action deemed necessary to protect Forbiz, its users, or its commercial interests
Such actions may be taken for any breach, suspected breach, risk exposure, or operational necessity and do not give rise to any right of compensation, refund, or legal claim.
You further acknowledge and agree that certain listings on Forbiz are paid listings and may receive preferential placement, enhanced visibility, or additional features compared to free listings. No ranking, exposure level, or business outcome is guaranteed.
2. Business Listings, Reviews, and User Content
Users may submit business listings, reviews, comments, images, and other content subject to these Terms.
All submitted content must:
- Be accurate, truthful, and up to date
- Be submitted with proper authorisation
- Not be misleading, defamatory, offensive, obscene, or unlawful
- Comply with all applicable Malaysian laws and regulations
You must not submit content for any business unless you are the owner or have express authorisation to do so. We reserve the right to reject, edit, remove, or delete any content or listing at our discretion without prior notice.
You acknowledge that some business listings may be paid listings and may appear more prominently than free listings.
3. Paid Listings
We offer paid listing and advertising services that allow businesses to enhance their visibility on the platform. Paid listings may include priority placement, featured positioning, additional content options, or promotional exposure.
Payment for paid listings does not constitute endorsement, verification, or guarantee of the business, its products, or services.
4. Fees and Payment
All fees for paid listings and advertising services are stated at the time of purchase and are payable in advance unless otherwise agreed in writing.
All payments made are non-refundable, except where required by applicable law. Failure to complete payment may result in suspension, downgrade, or removal of the paid listing without notice.
We reserve the right to change pricing, features, or availability of paid services at any time.
5. Listing Priority and Display
Paid listings may be displayed ahead of free listings in search results or category pages. The positioning, ranking, and visibility of listings are determined at our sole discretion and may change at any time.
We do not guarantee a specific ranking, number of views, leads, traffic, or business results from any paid listing.
6. Content Compliance
Businesses with paid listings must ensure that all submitted content complies with these Terms of Use and all applicable laws.
We reserve the right to edit, reject, suspend, or remove paid listings that:
- Contain false, misleading, or unlawful information
- Violate advertising regulations or industry standards
- Breach these Terms of Use
Removal of a paid listing due to non-compliance does not entitle the user to any refund.
7. Term, Renewal, and Cancellation
Paid listings are provided for a fixed term as stated at the time of purchase. Unless otherwise specified, paid listings do not automatically renew.
Upon expiry, listings may revert to a free listing or be removed entirely.
Early termination by the user does not entitle them to a refund.
8. No Performance Guarantee
We do not guarantee any level of performance, business growth, customer acquisition, conversion rate, or return on investment from paid listings.
Any statistics, estimates, or projections provided are indicative only and should not be relied upon as guarantees.
9. Advertising Responsibility
All paid listing content is the sole responsibility of the advertiser. The advertiser warrants that all claims, offers, and promotions are truthful, lawful, and compliant with applicable advertising laws.
The advertiser agrees to indemnify and hold us harmless from any claims arising from paid listing content, promotions, or advertisements.
10. Editorial Control and Termination
We retain full editorial control over the website and all content displayed on it. We may, at any time:
- Reject or remove any listing or content
- Amend or reposition listings
- Suspend or terminate user access or accounts
We may take these actions if we believe you have breached these Terms, applicable laws, or for any reason deemed necessary to protect the platform or its users.
11. Intellectual Property Rights
All intellectual property rights in this website, including content, databases, layout, design, logos, and software, are owned by or licensed to us.
You may view and use content for personal and internal business purposes only. You must not reproduce, distribute, modify, or exploit any part of this website without prior written consent.
By submitting content, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, modify, publish, display, and distribute such content for any purpose related to the operation and promotion of the website.
You waive all moral rights in relation to submitted content to the fullest extent permitted by law.
12. Privacy
Any personal data collected through your use of this website is handled in accordance with our Privacy Policy.
By submitting content that includes personal data of third parties, you confirm that you have obtained their consent and have informed them of our Privacy Policy.
13. Warranties and Representations
You represent and warrant that:
- You have the authority to submit all content
- Your content does not infringe any intellectual property or legal rights
- All information provided is accurate and not misleading
- Any advertised products or services are lawful and available as described
You remain solely responsible for the accuracy and legality of all content you submit.
14. Limitation of Liability
This website is provided on an “as is” and “as available” basis. We make no warranties or guarantees regarding availability, accuracy, or reliability.
To the fullest extent permitted by law, we disclaim all liability for any loss or damage arising from:
- Use or inability to use the website
- Reliance on information or listings
- Interactions or transactions between users and businesses
This includes indirect, consequential, incidental, or economic loss, including loss of profits or data.
15. Indemnity
You agree to indemnify and hold harmless the website operator, its owners, employees, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from:
- Your breach of these Terms
- Your submitted content
- Your violation of any law or third-party rights
16. Acceptable Use Policy
You must not:
- Use automated tools or scraping methods without permission
- Upload spam, malware, or harmful code
- Impersonate others or misrepresent affiliations
- Use the platform for illegal or unethical activities
We reserve the right to investigate and take action against any misuse.
17. Data Removal and Account Deletion
Users may request removal of their account or submitted content by contacting us or via available account settings.
Upon deletion, associated data such as listings, reviews, and uploaded content may be permanently removed from the platform, subject to legal and operational requirements.
18. Changes to These Terms
We may update or revise these Terms of Use at any time. Continued use of the website after changes are published constitutes acceptance of the updated Terms.
19. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.
20. Contact
If you have any questions or concerns regarding these Terms of Use, please contact us through the Contact Us page.